Sales Development Rep - IT Services

Sales Development Representative – IT Services

Location: DFW Airport Area, Dallas, TX | Onsite (Eligible for Work From Home after initial performance goals are met)

COMPENSATION & SCHEDULE
• Salary: $60,000+ per year plus commission (base compensation based on experience)
• Schedule: Full-time, standard business hours
• Employment Type: Direct Hire

ROLE IMPACT
The Sales Development Representative (SDR) drives new revenue growth by generating and closing new business across SMB and Corporate clients. This role builds and manages a strong sales pipeline through prospecting, semi-warm leads, and relationship development. Success is measured by new account acquisition, revenue generation, and delivering a high-quality client experience aligned with long-term partnerships.

Key Responsibilities
• Generate new business by prospecting, cold calling, and converting semi-warm leads into qualified opportunities and closed sales.
• Sell Managed Service Provider (MSP) solutions to Small and Medium Business (SMB) clients, serving as their outsourced IT department across user, network, and cloud environments.
• Promote full lifecycle IT infrastructure solutions to corporate clients, including hardware procurement, imaging/configuration, deployment, upgrades, data destruction, recycling, help desk support, and project services.
• Maintain accurate pipeline activity, notes, and follow-ups in Zoho CRM (Customer Relationship Management system).
• Build strong client relationships and communicate customer requirements internally to ensure successful service delivery.

Minimum Qualifications
• Proven B2B (business-to-business) sales experience in IT services, IT projects, hardware/software, application development, office technology, staffing, or related technical solutions.
• Demonstrated ability to prospect, follow up, and drive opportunities from lead generation through close.
• Strong CRM proficiency (Zoho or comparable system) and professional communication skills.

Core Tools & Systems
• Zoho CRM
• Microsoft Office Suite
• Sales prospecting and lead generation tools
• Virtual meeting platforms
• Standard business communication tools

Preferred Skills
• Experience selling Managed Services (MSP) or IT infrastructure solutions.
• Ability to travel locally within the DFW area for client meetings.
• College degree preferred; equivalent professional sales experience considered.

Legal Notice
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